Katie Winchell

Katie Winchell is a customer support and operations professional with over 17 years of experience in customer and technical support.

Originally from Wisconsin, she has lived in Austin, Texas, and now resides in Kansas City, Missouri.

Throughout her career, she has built and led support teams focused on solving complex customer issues while bringing structure and stability to fast-paced environments.

Outside of her professional work, Katie enjoys designing and sewing handmade bags, where she explores color, texture, and thoughtful detail.

She is also an avid dog lover and is happiest when creating with a pup nearby.